Agent Roundtable II: Staying productive (and Sane) in the Contact Queue
Come November 9, the Freshworks Community is celebrating highly productive agents who have an uncanny ability to handle a large volume of chats, emails, and/or phone calls at a fast pace (and not at the expense of quality).
Join us to
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Learn tips and tactics you can use to remain productive
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Know how to develop those tactics and find inspiration
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Know how to stay productive without sacrificing the quality of the support you deliver.
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Explore tools you use within Freshdesk/Freshchat that can help you stay productive in your everyday job.
Hosts of the hour:
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Colin Crowley - Freshworks - moderator
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Krista Curry - Riverside Insights
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Nicholas Watson - The NBS
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Michael McVeigh - The NBS
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Justin Dyson - Ingram Micro
You don’t want to miss it!
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