Virtual Round Table
Wed, 9 Nov, 15:00 - 16:00

Agent Roundtable II: Staying productive (and Sane) in the Contact Queue

About this event

Come November 9, the Freshworks Community is celebrating highly productive agents who have an uncanny ability to handle a large volume of chats, emails, and/or phone calls at a fast pace (and not at the expense of quality).

Join us to 

  • Learn tips and tactics you can use to remain productive

  • Know how to develop those tactics and find inspiration

  • Know how to stay productive without sacrificing the quality of the support you deliver.

  • Explore tools you use within Freshdesk/Freshchat that can help you stay productive in your everyday job.

Hosts of the hour:

  • Colin Crowley - Freshworks - moderator

  • Krista Curry - Riverside Insights

  • Nicholas Watson - The NBS

  • Michael McVeigh - The NBS​​​​​​

  • Justin Dyson - Ingram Micro


You don’t want to miss it!

Event details
Online event
Date and time
Wed, 9 Nov, 15:00 - 16:00 (UTC)