Limiting ticket creation to contacts list users and omitting email verification stage

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Freshdesk – London User Network
Limiting ticket creation to contacts list users and omitting email verification stage

New to Freshdesk. Great system so far.

Is there a way to limit the creating tickets to my contacts list and omitting the email verification stage?

I would opt to use Azure SSO however my users / contacts are contained within 3x small separate companies with different domains / tenants.

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