How to Display a Table of Content page for Solution Articles

Looking to understand how to us html to, display a single solution article on freshdesk’s customer landing page.
This single article is a table of contents, with pertinent groupings for each article.

Any help on how to reference one article and display it on the landing page would be appreciated. 

3 replies

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Hi FreshVert,

Unfortunately, it isn’t quite clear what you mean. Can you show a mockup to understand what exactly you want? You can attach it here or send it to

Yes it would be great to be able to link to different parts of the same page using what is referred to as an anchor link

FreshDesk apparently offers a Table of Contents feature out of the box

It is trivial to do an anchor, but i have found i CANNOT set an ID on any HTML element in FreshService
if i give an elemet an ID and save/publish. Freshservice strips away the ID from that element.


Adding to this. Our organization also wants this feature and arrived at the same dead end.


Support has confirmed there is an existing feature request for this, but they do not have any ETA for implementation. We have opened up a ticket about this and will be working with our account manager in the hopes of expediting a resolution.