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Dynamic Email field validation before submit

  • March 9, 2026
  • 1 reply
  • 6 views
M
Apprentice

We have created a service item for email group creation. is there any way to validate if the email being created exists already or not before submitting the request

1 reply

Jhean Ferreira
Community Debut

Hi Mohamed! I hope you're well!

Could you give me more details about what you mean when you say "before sending the request"?

Are you referring to checking the email before the user requests the service item?

If that's what you mean, there's no native way to do this, but it's possible via script!

You can add JavaScript code to perform this type of check in Azure or another provider, in "real time." This increases the complexity a bit!

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