I managed to get the JSON path of note from Web Request and Parse JSON in Workflow Automate, but how do I send the value to Trigger Webhook? I want to send the body_text to the webhook.
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Everytime an Agent add a note in the ticket, send an alert to Microsoft Teams using Power Automate
Best answer by tazaadha
The workaround is sending the Parse JSON attributes to an email, and on Power Automate create an automation when receive a new email from the specific inbox folder, post a message in Teams channel.
The workaround is sending the Parse JSON attributes to an email, and on Power Automate create an automation when receive a new email from the specific inbox folder, post a message in Teams channel.
+14- Top Contributor ⭐
The workaround is sending the Parse JSON attributes to an email, and on Power Automate create an automation when receive a new email from the specific inbox folder, post a message in Teams channel.
sound like a dull solution ;) ( I hate e-mail )
I managed to get the JSON path of note from Web Request and Parse JSON in Workflow Automate, but how do I send the value to Trigger Webhook? I want to send the body_text to the webhook.
You like to send text without HTML I guess? There are placeholders for the HTML version.
If you just like to get the text and not the [] you change the path from [*] to [0] in the JSON parser. If the new note are last you can use [-1:]
You need to setup an webhook in Azure/power app to receive data , then use the web request node again to post the data to your power automate app. You use the placeholder you get from the parser node in the payload.
Synerity | Your Nordic Freshworks Partner | Seamless Support & Solutions | www.synerity.eu
On the Power Automate, just use When HTTP request is received > Send a message on Teams channel
+14- Top Contributor ⭐
On the Power Automate, just use When HTTP request is received > Send a message on Teams channel
Got it to work ? I would recommend always using the we request node. The webhook action in the action node do not give any reply back so you can’t verify if it succeeded.
Synerity | Your Nordic Freshworks Partner | Seamless Support & Solutions | www.synerity.eu
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