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Question

freshservice contact api error

  • July 29, 2025
  • 0 replies
  • 21 views

kanth_vicky
Apprentice

hi guys,

i’m integrating freshwork extenal app , frehservice OAuth2.0 in my application,  i have created client credentials in the developer page with guidance refernce link ,with steps given i have completed OAuth 2.0 token but in that token_type is Token , obtained  OAuth token token_type was ‘Bearer’ .

next i’m perform api hitting https://domain.myfreshworks.com/crm/sales/api/contacts/filters 

headers : 

{
Authorization  :  Token token=OAuth2.0 access token,

content-type :  ‘application/json’

}

Response :

{

    "login": "failed",

    "message": "Incorrect or expired API key"

}

 

could you please help me to resolve the problem,