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Question

How can I automatically assign a journey to a group?

  • November 6, 2025
  • 0 replies
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Federico Euw
Freshworks Product Expert
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As in the title: I need every time a journey request is opened, it is automatically assigned to a single specific group (so that they receive the assignment email).

I don't see any specific triggers for journeys in the flows, and I can't find this option in the settings.

How can I do this?

Thank you.

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