Hi!
We currently have our service requests set up to where an email is required to be entered.
Im looking to figure out how we can change that to have it be an autofill for a name instead. It would be easier for colleagues to look themselves or each other up by name rather than having to lookup an email. An autofill dropdown would also be extremely helpful in this sense too.
We had it set up at my last org so I know it is possible. Unsure how to do it here though
