Hi, i would love to ask if live chat supports multi-language and how to use it?
Multilanguage in live chat
This topic has been closed for replies.
Hi Long, currently you can support multiple languages in chat using multiple products. For each product you set up in Freshdesk, you will have a corresponding live chat widget. And you can set up messages in different languages in each widget for each language you want to support. Hope this helps you, do let me know if you have any trouble setting this up.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.