Is there a way to schedule a time and date when creating a ticket task? Currently, when an agents first creates a task there is no option to set the date and the time, but the system automatically applies a due date for a few days later. In order to set a custom date/time for the task the agent first needs to create the task, save it, and then go back to edit the task. Only then will an option show up to set a custom date and time.