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Question

Shop Layout

  • October 18, 2025
  • 1 reply
  • 27 views

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Hi all

 

looking for a way to cleanup the shop a bit. i have tons of items - mostly with long name

is there a way to change the layput like with a CSS?

a list-view wo be great for the shop

 

 

1 reply

DanielRuff
Top Contributor ⭐
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  • Top Contributor ⭐
  • October 20, 2025

Hi ​@paddyb79,

Yes, a custom list view is possible. You just need to use CSS to adjust the view for requesters. We switched to a layout that displays two items per row.

 

You can find these options in your Service Desk settings, under Portal settings.

Best regards
Daniel