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Question

Sub Category for Service Item

  • May 13, 2024
  • 9 replies
  • 84 views

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Hi All

I see this question has been asked but I am not seeing an Answer.
 

There is a script to use to Create Subcategories in the Service Catalog. 
Can anybody that has this script please share it with me and advise where to put the script in the portal.

Thank You

9 replies

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  • Top Contributor ⭐
  • 39 replies
  • July 2, 2024

Hi Tertiusg, did you ever receive this?


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  • Author
  • Apprentice
  • 1 reply
  • July 3, 2024

Hi

I did not, I went as far as getting a Fresh Agent to try and assist, but with no success.

 


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  • Top Contributor ⭐
  • 39 replies
  • July 3, 2024

No worries. I may have some coding now to do it, but just waiting for to test it.

 

I will let you know.


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  • Top Contributor ⭐
  • 39 replies
  • July 5, 2024

Send me a DM if you want to still achieve this and I can send you some code.

 

 


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  • Skilled Expert
  • 21 replies
  • July 31, 2024

@mattpayneRJ  - I sent you a response to your PM with my email, but haven’t received anything yet.  Just making sure you saw my response to your message.

 

Thanks,

Jennifer


alyssia.correa
Freshworks Product Expert
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  • Freshworks Product Expert
  • 617 replies
  • August 1, 2024

Hey everyone, this was marked under the Fresdesk forum but it was a Freshservice question - I have moved it to the correct forum now. @Daniel Söderlund can you chip in here for our community folks?


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  • Top Contributor ⭐
  • 39 replies
  • August 1, 2024

@mattpayneRJ  - I sent you a response to your PM with my email, but haven’t received anything yet.  Just making sure you saw my response to your message.

 

Thanks,

Jennifer

Sorry not had the chance to get round to it yet, but will do it now.


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  • Top Contributor ⭐
  • 39 replies
  • August 1, 2024

Hey everyone, this was marked under the Fresdesk forum but it was a Freshservice question - I have moved it to the correct forum now. @Daniel Söderlund can you chip in here for our community folks?

Hi Alyssia,

I have been passing out some code to members on the community who have been asking😁


Harish
Community Debut
  • Community Debut
  • 2 replies
  • November 14, 2025

Hey everyone,
You can now build multilevel hierarchy for service catalog - click here

Thanks,
Harish
Product team, Freshservice