Hi, very new to Freshservice.

I’m trying to associate impacted services to a ticket, however there obviously aren’t any services.

Now, I can’t figure out for the life of me where to add these services that should show up in this list.

I have some “services” in my service catalog, but I’m assuming that shouldn’t be a part of this.

They need to be here 

Hi, very new to Freshservice.

I’m trying to associate impacted services to a ticket, however there obviously aren’t any services.

Now, I can’t figure out for the life of me where to add these services that should show up in this list.

I have some “services” in my service catalog, but I’m assuming that shouldn’t be a part of this.

They need to be here 

 

Ah, doesn’t seem to be an option in our Growth trial. Odd that it still shows the tab in your tickets though.