Skip to main content
Solved

Is anyone else in North America having an issue with FreshChat?

Margaret
Apprentice

For about the past half hour, FreshChat messages have been blinking in and out for us, I reached out to FreshChat support through their chat and haven’t heard anything.  Anyone else?

Best answer by Surya_narayanan

Hi @Margaret - We believe this is due to the downtime we had in our product yesterday. I believe the fix for the same should be live now. For future reference please feel free to track the downtime using the below link:

https://status.freshchat.com/ 

View original
    Did this topic help you find an answer to your question?

    2 replies

    alyssia.correa
    Community Manager
    Forum|alt.badge.img+8
    • alyssia.correaCommunity Manager
    • Community Manager
    • 618 replies
    • March 27, 2024

    Hi @Margaret - Thank you for flagging this. I’m checking in with our support team. I hope the issue has been resolved, please let me know if it’s on going and I will ask the team to further look into!

    Best,

    Ally

    Ally, Freshworks Community Manager
    Surya_narayanan
    Community Debut
    Forum|alt.badge.img+2
    • Surya_narayanan
    • Community Debut
    • 21 replies
    • Answer
    • March 27, 2024

    Hi @Margaret - We believe this is due to the downtime we had in our product yesterday. I believe the fix for the same should be live now. For future reference please feel free to track the downtime using the below link:

    https://status.freshchat.com/ 

    alyssia.correa
    1 person likes this
    • alyssia.correa
      alyssia.correa

    Reply


    Most helpful members this week

    Terms of UsePrivacy Notice