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Is anyone else in North America having an issue with FreshChat?

  • 26 March 2024
  • 2 replies
  • 22 views
Margaret
Rank

For about the past half hour, FreshChat messages have been blinking in and out for us, I reached out to FreshChat support through their chat and haven’t heard anything.  Anyone else?

2 replies

alyssia.correa
Rank
Userlevel 7
Badge +7

Hi @Margaret - Thank you for flagging this. I’m checking in with our support team. I hope the issue has been resolved, please let me know if it’s on going and I will ask the team to further look into!

Best,

Ally

Ally, Freshworks Community Manager
Surya_narayanan
Rank
Userlevel 2
Badge +2

Hi @Margaret - We believe this is due to the downtime we had in our product yesterday. I believe the fix for the same should be live now. For future reference please feel free to track the downtime using the below link:

https://status.freshchat.com/ 

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