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When I have set “out of office”, a popup appears in the corner down right. It hides a button “update” and i cannot close it:
 

 

How to deal with it?

Thank you for helping.

Hi @HBuss,

Greetings from Freshworks Community!

"Out Of Office" status indicates that the agent is not working, and their profile should reflect this when logged into during OOO.

This is the expected behaviour and this cannot be modified.

Cheers,
Sneha.

 


Hi Sneha,

it is not the point, that the popup appears. BUT it hides the button “update”!!! Is that really  expected behavior?

Kind regards, Helga


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