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24-hour time format?

Related products:Freshdesk
  • December 23, 2021
  • 3 replies
  • 119 views

Belcenter
Apprentice
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Hello,

It should be great to have a 24 hour format in the tickets. 

The 24 hour format already exists in the configuration of the freshdesk but that doesn’t display correctly in the ticket.

 

Should not be a huge dev :)

 

 

3 replies

Hello BelCenter,

  I am also facing the same issue. Did you get the solution for this?

Thanks,

Parm


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  • Skilled Expert
  • July 11, 2022

Hello,

It should be great to have a 24 hour format in the tickets. 

The 24 hour format already exists in the configuration of the freshdesk but that doesn’t display correctly in the ticket.

 

Should not be a huge dev :)

 

 

Hello BelCenter,

  I am also facing the same issue. Did you get the solution for this?

Thanks,

Parm

Hi,

You can already change that here: https://portal.example.com/account/edit (adapt the URL to your portal)
 


Hope this helps ;)


Daniel Söderlund
Top Contributor ⭐
Forum|alt.badge.img+14

Hello,

It should be great to have a 24 hour format in the tickets. 

The 24 hour format already exists in the configuration of the freshdesk but that doesn’t display correctly in the ticket.

 

Should not be a huge dev :)

 

 

Hello BelCenter,

  I am also facing the same issue. Did you get the solution for this?

Thanks,

Parm

Hi,

You can already change that here: https://portal.example.com/account/edit (adapt the URL to your portal)
 


Hope this helps ;)

Please advice where? 

This is Freshdesk and not Freshservice