In our organisation we have a lot of agents who can see the value in a feature request, but as an agent they cannot vote to show support of the feature, relying solely on our customers to show support for the feature.
Is there a way that I am missing to show support for a feature as an agent?
+12Hello,
The agent can look at the topic on the customer portal and add up his/her vote for the topic. While on the agent interface, they can click on the View on portal option to go to the customer portal view of the topic.
Cheers!
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