Skip to main content
Closed

Ability for Requestors to opt out of notifications

Related products:Freshdesk
  • Aug 7, 2019 5:13 PM UTC
  • 0 replies
  • 10 views

Most of our customers like getting the Ticket Created notification emails, but some do not.

Is there a way for Customers / Requestors to opt - out of receiving these emails?

Right now it appears to be an all-or-nothing global setting.

Thanks,

-A