Ability to assign time entry to QuickBooks/ Xero customer in the Freshdesk App

We currently have Freshdesk integrated with QuickBooks Online, and can assign a time entry to a QuickBooks customer in the Desktop browser version of Freshdesk. This sends the time entry to QuickBooks and assigns the entry as a billable item against the customer. We then bill the customer for all time entries associated with them. It works as it should, and all is well. BUT... when using the Freshdesk App to create a time entry, there is no option to assign the entry against a customer in QuickBooks. Time entries that are made with the App sit there on the ticket, and do not flow through to QuickBooks, and therefore are not invoiced. Can you please upgrade the Freshdesk App to actually work with the integration like the Desktop browser version does. Technicians work on the road and need to be able to fill out their time using the App as they go - this would save us all hours of time each week, and would mean that we don't have to wait until we are in front of a computer to fill out our entries and close tickets. We are paying for the integration, so please add it to the App!