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Ability to attach multiple PIR to Major Incident Tickets

Related products:Freshservice
  • Oct 31, 2025 5:23 PM UTC
  • 0 replies
  • 21 views

Moutrie
Apprentice
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Would it be possible to attach/link multiple Post Incident Reports (PIR) to a Major Incident (MI) ticket? 

 

We generate 2 different reports for our major incidents, one is internal that can be quite technical and we also create an external that is more user friendly. Once completed they are reviewed and approved.

 

Having the ability to generate, link and receive approvals for our 2 different reports would help us.

 

Thank you,

Scott