Ability to Categorize Parent and Child Tickets of Employee Onboarding Module

It would be extremely useful if we had the option to categorize the parent and child tickets from the “Create Tickets” step of the setting up Employee Onboarding in Freshservice. When creating or editing a ticket, we can identify Predecessor and Successor Tickets, set the ticket to a certain status on creation, and indicate fields that should be a part of the ticket. So if we could add the ability to select categories - subcategories - and items for tickets, it would save the need to build a workflow automator for each possible ticket.