Skip to main content
Closed

Ability to Copy Admin Rules

Related products:Freshdesk
  • Mar 5, 2014 2:50 PM UTC
  • 3 replies
  • 18 views
Apprentice

Currently if you need to create similar rules (in ADMIN Observer for example) you have to add an empty rule and then build all the settings each time.  It would be nice if you could copy an existing rule so that you would only need to change the settings that are different.


-daniel-

3 replies

Contributor
  • tanderson
  • Contributor
  • Apr 28, 2014 12:45 PM UTC

This would save so much time having to recreate similar rules!

Community Debut
  • cheiden
  • Community Debut
  • Apr 28, 2014 6:57 PM UTC

Yes, this would be a great feature.

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


You'd now be able to copy the rule settings by clicking on the Clone button available on the list page.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Terms of UseAccessibility statement