I really need this! :)
This would allow a much more dynamic and customized portal, by allowing to properly bring into freshdesk other sections that may be relevant for customers, in a completely integrated environment. To give an example, right now I'd like to to provide a frontend for contract and license management. This is something that is very specialized (i.e. hard to make it generic) and is related with customer support, so the ability to do my own integration would be great. Give me a blank page, I add a bit of HTML, CSS and jQuery, et voila.

