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ability to customize what fields display on tickets on "tickets" page

Related products:Freshdesk
  • July 6, 2012
  • 3 replies
  • 31 views
D
Apprentice
I feel it's very important to be able to customize the view of tickets on the ticket page. currently, were shown the assignee, the status, the due date and the priority. The ability to view custom ticket properties in the main ticket window would be extremely helpful. Thanks!

3 replies

J
Contributor
  • jeanpaul
  • Contributor
  • August 23, 2012
Agreed. Something similar is being discussed in this forum discussion.
C
Contributor
  • campbellwild
  • Contributor
  • January 11, 2013

This looks to be a duplicate of this item.  I'd love to be able to add Company to the main view.

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Folks,


Mint interface allows you to customise the table view and display relevant fields. You can read more about this here.


Cheers!

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