Admins should have the ability to permanently delete single customer replies in tickets. We have had issues where customers will reply to a ticket with passwords, and we need to purge those from the database.
Closed
Ability to delete single customer reply in tickets
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.