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Ability to Edit Onboarding Ticket Details after it's submitted

Related products:Freshservice
  • Jan 22, 2025 3:22 PM UTC
  • 0 replies
  • 36 views

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It would be helpful to have the ability to edit the details of the ticket if there is new or updated information. Perhaps the Date of Hire has changed. I would like the ability to modify fields as needed.