Skip to main content
Closed for Voting

Ability to move Forum Posts (responses) to new topic

Related products:Freshdesk
  • April 3, 2012
  • 4 replies
  • 36 views
J
Apprentice
I have had some replies to forum posts that should be their own topic.  I would like the ability to select a response and change it to a new topic in the forums.  I would also be able to mark another users response as an answer other than my own post.

4 replies

J
Contributor
  • jf
  • Contributor
  • May 21, 2014

I have the same issue ... a client posted feature request in the wrong category and we cannot move it.

J
Contributor
  • jf
  • Contributor
  • May 21, 2014
That worked - Thanks for pointing me in the right direction !
K
Community Debut
  • kyle_12454
  • Community Debut
  • March 27, 2015

I'm not seeing Forums icon in the Admin portal..

sajesh.krishnadas
Contributor
Forum|alt.badge.img+6

Kyle,


If you looking at moving a topic to another category, you simply need to login into your Freshdesk portal and select the 'Forums' tab on the menu. 


Navigate to the specific forum topic that needs to be moved and click on 'Edit Topic', select the required Forum to which the topic needs to be moved and hit 'Save'. 


Let us know whether it works!

Terms of UseAccessibility statement