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New Idea

Ability to only show field when certain type is selected

Related products:Freshdesk
  • March 31, 2023
  • 1 reply
  • 35 views

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Hi,


Another major missing functionality is the ability to only show a custom field when a certain type is selected, especially at the dependant field level.


For example​​​​​​​:


If you have a “tracking link” field. You want this to be hidden only if you select a dependant set of fields - EG:​​​​​​​

 

Show “tracking link” if “Hardware” > “Delivery” is selected

 

Thanks


Jerome​​​​​​​

1 reply

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  • Author
  • Skilled Expert
  • March 31, 2023

Also you should be able to set this by group too - as per: