Ability to Remove specific tags in automation rules

It would be great if there was the ability to remove specific ticket tags based on the automation rules set. This would allow for creating rules that better prioritise ticket workflows.

Example: Based on certain ticket criteria there can be a rule to add “priority level 2” tag, if after x days, no agent has responded to the customer, I would want a second rule to run that removes the “priority level 2” tag from the ticket and adds “priority level 1” tag.