Skip to main content
Closed for Voting

Ability to rename Solutions

Related products:Freshdesk
  • June 1, 2012
  • 28 replies
  • 75 views

Show first post

28 replies

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


You can add the script to the Portal layout sections - Header and Footer section . This will make sure that all the pages retain the text that appears on the script.Also, you can navigate to Portal pages -> Search results and add the script to modify the text that appears when the user searches for a content.


Header


<script>

 jQuery('#header-tabs a[href="/support/solutions"]').text('Knowledge base');

 </script>


Footer:


<script>

 jQuery('.footer-links a[href="/support/solutions"]').text('Knowledge base');

 </script>


Search results:


<script>

 jQuery('.nav-filter li a[href^="/support/search/solutions?term"]').text('Knowledge Base');

</script>


Cheers!


  • Community Debut
  • December 15, 2017

I took one of the previous user's posts and this worked great. This renames "Solutions" to "Knowledge Base":


{% if tab.label == "Solutions" %}

Knowledge Base 

{% else %} 

{{ tab.label }} 

{% endif %}  



  • Community Debut
  • January 22, 2020

Hi Guys,


I am looking to hide the knowledge base altogether from the customer portal, i have managed to hide the solutions tab from the header so far whoch is great. Does anyone have any CSS to hide this?


Regards,
Chris