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Ability to set times agents can log in.

Related products:Freshdesk
  • January 28, 2015
  • 0 replies
  • 2 views

Not so important for full-time agents, but if a user has many occasional agents, a user logging in on their days off just to check something uses up a day pass. Could we have the ability to only allow agents to only log in at certain dates and times? 


For example 1 agent may work Monday and Wednesday 12 - 5 one week and then Tuesday and Friday 11 - 6 the next. I would like to only allow them to log in during that period. It might not be the same each week.


Thanks