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New Idea

Abiltiy to Hide Bulk Update

Related products:Freshdesk
  • April 2, 2024
  • 0 replies
  • 7 views

Shaine Chance
Skilled Expert
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We have rules in place on our tickets to prevent users updating certain fields.

Have now seen on the ticket view they can bypass that rule using Bulk Update.

The access should be able to be narrowed down by Role