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Active Directory integration

Related products:Freshdesk
  • June 25, 2014
  • 2 replies
  • 48 views

I have been trying out the trial version since last 2 days and I must say it is very easy to set up, intuitive 


In order for me to convince my colleagues, I would like the following features 


a. active directory integration - some way for our Microsoft Exchange/Outlook email ID, phone#s etc to be automatically loaded as Customers 


we do not want to create a .csv file to load contacts

2 replies

aravind.sundararajan
Skilled Expert
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Sorry that we haven't responded back to this thread earlier,Hariharan. We hope you were able to get the help of our support experts through a private ticket.


To know more about the AD integration with Freshdesk, please refer : https://support.freshdesk.com/support/solutions/articles/2018-active-directory-integration


Cheers!


aravind.sundararajan
Skilled Expert
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