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Add additional, common formats to "insert code" / "code snippet", Select Language option in Solutions editor

Related products:Freshdesk
  • Oct 7, 2021 2:41 PM UTC
  • 3 replies
  • 237 views

sbatsandfly
Apprentice

The language options for the "insert code" / "code snippet" in the FreshDesk Solutions editor toolbar is useful, however it lacks a couple common options:

  • JSON  (XML is already there)
  • Shell  (alternately more specific shells, e.g. Bash, CSH, PowerShell, etc.)

I see that I can hand edit the HTML to make a new name visually appear in the upper right corner, however the variable / syntax formatting is lacking. Therefore, I would like to see if these language options, along with appropriate formatting, could be added as a Feature Request.

 

Thanks

3 replies

Forum|alt.badge.img+3
  • Contributor
  • Feb 7, 2023 12:02 PM UTC

Hopefully, at some point, this is implemented.


Forum|alt.badge.img+3
  • Contributor
  • Feb 8, 2023 1:53 AM UTC

Hopefully, at some point, this is implemented.

Would like to note that this should be implemented for Freshservice as well, feature parity is an issue between Freshdesk/service


mbutler
Top Contributor ⭐
Forum|alt.badge.img+10
  • Top Contributor ⭐
  • Aug 2, 2023 10:44 PM UTC

We definitely need this - similar to my post, would love to see some traction on this!