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Add an "Email Ticket" button

Related products:Freshdesk
  • September 12, 2017
  • 0 replies
  • 18 views

Hi,


I would like a button/icon to open a modal/pop-up with options as below then enter an email address (Or addresses separated with commas) or search and pick a customer/agent and email a PDF of the ticket based on the options below:


Only show Customer Visible Replies, Notes, Activities, e.t.c.

Include ALL Replies & Notes

Include all Activities

Include ALL Replies & Notes & Activities


Thanks


Dan