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New Idea

Add an option to specify to include the http:// when inserting links

  • November 10, 2022
  • 0 replies
  • 14 views

KrisC
Skilled Expert
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Hello,

 

When inserting a link into a help article or into a reply on a ticket I have noticed even if I do not specify it that a http:// is auto added to the field. While this is a good idea maybe we can get a check box to remove it or something along those lines.

 

We are a macOS based company and can use links to open applications installed on the Mac, the links need to be formatted this way: appname:// 

 

However using the link field the “:” is removed after the app name and then http:// is added in the front breaking this feature for macOS. It would be very beneficial to be able to use this link format in our solutions to provide better assistance to our end users.