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New Idea

Add bulk-updating of Requestor accounts

Related products:Freshservice
  • May 28, 2026
  • 0 replies
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kpatterson
Top Contributor ⭐
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We’ve added several custom fields to Requestor records to support how our business works.  Each time this occurs it’s very painful in the short-term as we need to manually update the roughly 500 Requestor records individually (thankfully a smallish company!) where a bulk option option could speed this process up significantly!

(The new fields are not included in Entra so no way to sync them from there even if custom fields from Entra were supported.)