Please can you all canned responses to be available within the resolution notes
New Idea
Add Canned Responses in Resolution Notes
+2Agreed - this would be really useful! We are looking to introduce a 3 strike and close ticket process and having canned responses for Resolution would prevent a copy and paste job!
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.