Add category "is not" inside workflow

Related products: Freshservice

Hi,

Is it possible to implement the ‘”is not’ for category inside workflow?

This will allow us to have more control on workflow and conditions related to categories.

If its already possible, tell me how, because I only have the “is” option inside my workflow. 


I doesn’t to use to webrequests+API inside the workflow. Its kinda complex for “no reason”.
Why we need to use these complex things inside workflow if you can probably implement new things that are in place for all others types of conditions?


Thank you so much for all your time and have a day everyone,

Join the Community or User Group to Participate in this Discussion