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Add CC as a field to export out of tickets

Related products:Freshdesk
  • October 23, 2024
  • 0 replies
  • 9 views

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Currently the only way to export out the CC contacts for a specific ticket is only possible on an account export which displays in xml. It would be very helpful to add CC as an exportable field so that we can see not just the requester but everything they CC.