In solutions, one can give a Feedback when they think that article was not helpful. Having the option to add comments section under articles - as the ones under Social Media posts - might be helpful.
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Add Comments Section to Solution Articles
+3
I agree that adding a comments section to solution articles could make knowledge bases more useful. Readers could share additional solutions, ask follow-up questions, and point out information that needs updating. Clear navigation and accessible information are equally important when designing content-heavy websites, especially on mobile devices.
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