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New Idea

Add Customer Surveys to the Freshdesk Mobile App

Related products:Freshdesk
  • November 3, 2023
  • 0 replies
  • 19 views

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The ability to attach customer surveys needs to be added to the Freshdesk mobile app. The need to work from a mobile app is becoming more and more prevalent. And some companies might require a customer survey be attached to ticket resolutions. In that case, if you can’t attach a customer survey to a ticket resolution from a mobile app, you cannot resolve tickets at all from the mobile app. Please add it as a feature. Thank you!