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Future Consideration

Add dynamic value option to Tasks due date

Related products:Freshservice
  • Feb 13, 2024 9:57 AM UTC
  • 3 replies
  • 61 views

msconfig87
Top Contributor ⭐
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Tasks which are created via workflow can only have fixed due dates from a drop down.

Please add the possibility to choose the Due Date dynamically - for example to be set to the due date of the ticket itself.

I know it can be done via webhook, but it would be so much more convenient in the GUI.

 

3 replies

Daniel Söderlund
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I agree 


Medic1334
Top Contributor ⭐
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  • Top Contributor ⭐
  • Feb 26, 2024 6:40 PM UTC

The use of business days vs calendar days for due dates would also be huge! I added an idea here earlier today for it!

 


afautley
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  • Top Contributor ⭐
  • Feb 28, 2024 3:45 PM UTC

Been caught short with this many times! please make this available!