Hi, would be great if the API allowed to update the profile/avatar picture for requesters. Would make it easier to know who is requesting a ticket. This is available in the Freshdesk’s API. It would also be great if the photos was shown in the mobile app.
Under Review
Add feature to API to allow update profile/avatar photo
+1
This is a great idea, especially when considering the ease of maintaining a single profile picture across the various web apps used by an organisation.
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