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New Idea

Add feature to API to allow update profile/avatar photo

Related products:Freshservice
  • July 11, 2025
  • 1 reply
  • 127 views

SuperDOS
Apprentice
Forum|alt.badge.img+1

Hi, would be great if the API allowed to update the profile/avatar picture for requesters. Would make it easier to know who is requesting a ticket. This is available in the Freshdesk’s API. It would also be great if the photos was shown in the mobile app.

1 reply

Forum|alt.badge.img+11
  • Skilled Expert
  • August 1, 2025

This is a great idea, especially when considering the ease of maintaining a single profile picture across the various web apps used by an organisation.