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Add includes to blackout window criteria

Related products:Freshservice
  • November 22, 2024
  • 0 replies
  • 7 views

Medic1334
Top Contributor ⭐
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When creating a blackout, you are only able to select a single value.  Our use case here is that we have four different change types; two of which are not allowed during a holiday blackout window. This means that two blackout windows will need to exist when a single could work via doing includes/does not include as criteria instead of is/not.