THIS IS A KILLER FEATURE for me an my clients.
I have added a custom fields to my client tickets called ticket type.
- Incident - Covered by support contract (i.e. non-billable)
- Service Request - Covered by support contract (i.e. non-billable)
- Request for Change - NOT Covered by support contract (i.e. billable)
- Content - NOT Covered by support contract (i.e.billable)
e.g. /timesheet_reports
Currently there is no way to add / customise the timesheet report columns.
If I could add the custom field 'ticket type' to the timesheet report, and then group by this, I could then automate my monthly billing tasks.
Currently there is no way to customise the columns,
