Hi,
Since forever Microsoft is releasing important updates on the second Tuesday of each month.
Everyone in IT has its own processes build around this Patch Tuesday to ensure that these Updates are deployed.
Scheduling Tickets should support triggers for specific days of a month (repeating each month) and additional offer the option to offset from this specific day of the month.
So for example, as we are in Germany, we start on the day after the second Tuesday of a month, but that is not necessarily the second Wednesday of that month.
So I need an option to schedule ticket creation X Days after the second Tuesday of a month.
And as other Software vendors might have other schedules, this needs to be as flexible as possible.
This is so basic IT service requirement and I think a lot of users could use this feature.
Please make it happen soon.
Thanks Stephan
