Add more Sorting Options to Ticket Fields

I’d like to post my feedback on a similar post which was outside of the ideas thread: 

I am just jumping on the back of this - I would like to expand in that, I don’t think that the product of a ticket like this should be the capacity to sort by Subject. If you can add the functionality to sort by column (i.e. make the column headers interactive) - then that’s not only more intuitive, but also opens up the door to sorting by any column, including custom ones we might like to make visible on the main ticket view.

For Example: 

The best solution from an end user perspective i.e. us, would be that we could just left click a column i.e. Company, Subject and to a quick sort one way or the other. In practice, I find that I might take a default view of “my tickets” and sort them by customer so I can work on a batch at once. 

Or to give a use case based on the subject, we get some tickets generated from notifications which can create duplicates. This is unfortunate a product of our process, but nonetheless they were unique enough that a quick sort by subject would allow us to skim through those and trim down the duplicates. 

Probably the easiest solution would be for you to expand the available columns sort by, here: 

But the best option would be something intuitive i.e. user friendly (i.e. minimising clicks/steps to complete an action) - by implementing just simple click/sort on your tables.

I strongly encourage people to supply use cases alongside their requests for this feature as what seems obvious as a user, really needs to be justified further up the chain. 

Agree on this. If the column is available, then you should be able to sort by it as with pretty much any program I’ve ever used.