+12Hi.
Adding a Note would be an interesting feature to be available in Supervisor rules actions.
Currently, such option is missing, and I can see I’m not the only one with this need, so, here it is:
Please add the capability of adding a Note to the actions in Supervisor rules.
Ref.:
+4Upvote for this, I’d like to be able to add a note to advise we’ve chased for a response at X, Y, Z intervals and subsequently auto-closed the ticket.
+5Another Supervisor rule adding note idea got more traction
I encourage people who upvoted this one but haven't upvoted the one in the link above, to upvote that one as well.
+12Hi
Could you please merge these two ideas and sum up votes?
Supervisor Rules should be able to add a note | Freshworks Community
Add note via Supervisor Rule | Freshworks Community
Regards,
Elvis
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