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Add Notes to Tasks

Related products:Freshservice
  • February 13, 2019
  • 1 reply
  • 39 views

Many times it makes sense to leave a note on a task rather than a ticket due to task vs ticket assignment. A feature like this could greatly help with On-Boarding or Off-Boarding tickets where there are 20+ tasks associated all assigned to different users.



1 reply

  • Community Debut
  • May 7, 2019

Agreed.  Our Help Desk team has been quite frustrated about this simple item being missing.