Many times it makes sense to leave a note on a task rather than a ticket due to task vs ticket assignment. A feature like this could greatly help with On-Boarding or Off-Boarding tickets where there are 20+ tasks associated all assigned to different users.
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.